Case Study · Professional Services

AI CRM for Professional Services: 30% More Follow-Ups

An AI CRM copilot for consultancies, legal teams, and agencies—notes, follow-ups, and pipeline hygiene with governance built-in.

9 min read Pro Services Guardrails
30%More follow-ups
12%Higher win rate
100%Logged actions
0PII leaks

Problems we solved

What we built

AI notes: Call/meeting summaries with next steps and sentiment.
Follow-up generator: Approved templates with personalization and approvals.
Pipeline hygiene: Stale deal alerts, renewal nudges, and owner checks.
Governance: PII redaction, permissions, and full audit logging.

Stack

Outcomes

Give every consultant an AI copilot that keeps CRM data clean, compliant, and proactive.
Upgrade my CRM See pro services wins

FAQ

Does this replace our CRM?

No—it augments Salesforce/HubSpot with AI copilots and keeps data in your CRM.

Can legal review messages?

Yes—approvals and templates are enforced; all sends are logged.

How do you handle sensitive info?

PII redaction, encryption, and least-privilege scopes.

How long to implement?

3–5 weeks including templates, approvals, and QA.